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OVERVIEW
This website is operated by Al Karmel Company for the Development and Manufacture of Detergents, Disinfectants, and Cosmetics. Throughout the site, the terms “we”, “us” and “our” refer to Al Karmel Company for the Development and Manufacture of Detergents, Disinfectants, and Cosmetics. Al Karmel Company for the Development and Manufacture of Detergents, Disinfectants, and Cosmetics offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You may not use our products for any unlawful purpose or violate any laws in your jurisdiction, including intellectual property laws. You must not transmit any destructive code such as viruses or malware. Any violation of these Terms will result in immediate termination of your access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card data) may be transferred unencrypted and involve transmission over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce or exploit any part of the service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general informational purposes only.
We reserve the right to modify site content at any time but have no obligation to update any information.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices and services are subject to change without notice.
We reserve the right to modify or discontinue the service or any part of it at any time. We are not liable to you or any third party for such changes.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities.
Due to the nature of our products, we do not accept returns. Refunds will only be issued for items that are proven to be defective, as outlined in our Refund Policy.
We make every effort to display product colors and images accurately, but we cannot guarantee that your screen’s display will match the product exactly. Natural materials (e.g. rocks, minerals) may have variations in color, shape, or texture — these are not considered defects.
We reserve the right to limit sales by region or person, and may discontinue any product at any time.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit quantities purchased per person or household.
You agree to provide accurate billing, account, and contact information and update it as needed.
Orders suspected to be fraudulent may be cancelled at our discretion.
SECTION 7 – DELIVERY TERMS
We partner with third-party couriers for delivery. Estimated shipping times are not guarantees.
We are not responsible for delays caused by couriers, customs, or external factors.
If delivery fails due to incorrect information provided by the customer, re-delivery charges may apply.
SECTION 8 – OPTIONAL TOOLS
You may access third-party tools via the site. We do not control these tools and are not responsible for their functionality or any damage they may cause.
Your use of such tools is at your own risk.
SECTION 9 – THIRD-PARTY LINKS
Some links on this site may direct you to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites and disclaim any liability for damages related to their use.
SECTION 10 – USER SUBMISSIONS
Any suggestions, feedback, or other materials you submit may be used by us without restriction or compensation.
You agree not to submit illegal, abusive, or infringing content. We reserve the right to remove inappropriate content.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
SECTION 12 – ERRORS AND OMISSIONS
There may be errors in pricing, product details, or availability. We reserve the right to correct such errors and cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You are prohibited from using the site or its content for:
- Any unlawful purpose
- Soliciting illegal acts
- Violating laws or regulations
- Infringing on intellectual property
- Harassing or discriminating
- Uploading viruses or harmful code
- Spamming or scraping
We reserve the right to terminate your use for violating any of these prohibitions.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” and “as available.”
We are not liable for any damages resulting from use of the service or products, including lost profits, data loss, or indirect damages.
Natural variation in product appearance (such as stones and minerals) is not considered a defect.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Al Karmel Company for the Development and Manufacture of Detergents, Disinfectants, and Cosmetics, its affiliates, and staff from any claims arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 16 – SEVERABILITY
If any provision is found to be unlawful or unenforceable, the remainder of these Terms remains in effect.
SECTION 17 – TERMINATION
These Terms are effective unless terminated by either party. You may terminate by discontinuing use of the site.
We may terminate your access if we suspect violation of any term herein.
SECTION 18 – ENTIRE AGREEMENT
These Terms and all policies linked here constitute the full agreement between you and Al Karmel Company for the Development and Manufacture of Detergents, Disinfectants, and Cosmetics regarding your use of the site.
SECTION 19 – GOVERNING LAW
These Terms and all related agreements shall be governed by the laws of the United Arab Emirates. All disputes shall be subject to the exclusive jurisdiction of the courts of Jordan.
SECTION 20 – CHANGES TO TERMS OF SERVICE
You can review the latest Terms of Service at any time on this page. Continued use of the website after updates constitutes acceptance of the changes.
SECTION 21 – CONTACT INFORMATION
Questions about these Terms should be directed to:
Al Karmel Company for the Development and Manufacture of Detergents, Disinfectants, and Cosmetics
info@alkarmelindustries.com
Jordan, Madaba، Madaba Industrial Estate
Trade License: CN-5522182